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Contacts

Higher Education Office
Bishops Terrace
Bishops Way
Maidstone ME14 1AF

Telephone iconSee the Kent student awards group contacts page for the appropriate telephone contact for your query.

Email icon student.awards @kent.gov.uk

Kent Student Awards Group contacts

This page contains telephone numbers and addresses to help Kent students contact the correct office that can deal with your enquiry.

We will deal with your enquiry as quickly as we can, but at our busiest times, i.e. the summer months, it may take up to ten days.

Higher Education Office

Higher Education Office
Kent County Council Student Awards Group
Bishops Terrace
Bishops Way
Maidstone
Kent
ME14 1AF

The Student Awards Group office at Bishops Terrace is open between Monday and Friday, 9am - 12pm and 2pm - 4pm.
No appointment is necessary.

Route Map | Street Map

Contacting us by post

It may be necessary for a student, parent, or partner/spouse to forward original documentation, such as birth or marriage certficates to the Local Authority.

Please note that if you wish to have the document returned by Recorded or Special Delivery, the sender must include a pre-paid Recorded or Special Delivery label for this purpose.

Contacting us by telephone

If you need to telephone the Student Awards Group, our telephone lines are open Monday to Friday, between 10am - 4pm.

However, during Kent Student Awards Group's busy period, 1st April to 31st October, it will be necessary for the office to reduce its telephone opening times, due to the sheer volume of work.

Please Note: The letter of the alphabet your surname begins with dictates which telephone number you should use.

Please also ensure that you have your ART ID and Secret Answer to hand when calling (if you have been supplied with them) as the Kent Local Authority must now authenticate their callers. If you do not have your ART ID and Secret Answer, then we will try to authenticate your call in another way, but this may mean that we will only be able to give a limited answer to your questions. Authentication has been brought in to the Authority's practice of work to protect their callers, as well as the Authority itself.

Team 1: A, B, C, D, P, U, V, Z
Call Team 1 on 01622 696570.

Team 2: E, F, G, H, I, J, K, S
Call Team 2 on 01622 696576.

Team 3 : L, M, N, O, Q, R, T, W, X, Y
Call Team 3 on 01622 696574.

You can contact all three teams:

Hugh and Montague Leney Trust

For further information on the Trust, please use the telephone and email address provided directly above.

Further Education Offices

West Kent Area Education Office
Joynes House,
New Road,
Gravesend,
Kent
DA11 0AT

Contact: Janis Rowe
Telephone Number: 01474 - 564701 (9am - 4pm)

East Kent Area Education Office
Clover House,
John Wilson Business Park,
Thanet Way,
Whitstable,
Kent
CT5 3QZ

Contact: Susan Turner
Telephone Number: 01622 - 696705 (9am - 4pm)

Mid-Kent Area Education Office
Queens House,
Guildhall Street
Folkestone,
Kent
CT20 1DX

Contact: Sandra Goldup
Telephone Number: 01303 - 224325 (9am - 4pm)

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