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Making it Work privacy notice

We keep this privacy notice under regular review and it was last updated in October 2021.

This notice explains what personal data (information) we hold about you, how we collect, how we use and may share information about you.  We are required to give you this information under data protection law.

Who we are

Kent County Council (KCC) collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). We are responsible as ‘controller’ of that personal information. Our Data Protection Officer is Benjamin Watts.

The Making it Work group explores and implements a programme of early interventions to help neurodiverse children and their families/carers get support as early as possible. For this piece of work KCC, NHS and Medway Council will be trialling multiple potential solutions, where the Making it Work group is responsible for evaluating the impact of those solutions.

We are working in West Kent, where we have the opportunity to commission a range of solutions which will be tested with small cohorts of families, schools and other professionals. The aim of the work is to provide appropriate, compassionate, and timely support to children and their families where neurodevelopmental conditions are suspected across health, social care and education in Kent and Medway.

Personal information we collect and use

Information collected by us

The solutions will be tested by different providers, but the Making it Work group will be responsible for the evaluation. We collect pseudonymised feedback from the participants through surveys, there is also the option for participants to participate in focus groups or in-depth interviews. All answers are pseudonymised through a participant number. The Making it Work group does not have the information to link the participants number to the actual family name, this can only be done by the providers commissioned to implement/test the solution. Those providers are Involve and KCHNFT. We will collect this feedback three times: before participating in the testing, during and after.

We will ask for:

  • experience participating in the testing
  • influence of the solutions on: families well-being and child’s well-being
  • information around relationship with school.

How we use your personal information

We use your pseudonymised personal information to:

  • Evaluate our tested solutions
  • Use evaluation to access funding
  • Use evaluation to contribute to literature and research.

How long your personal data will be kept

We will hold your pseudonymised data during the evaluation and for operational use. Once the testing is finished and the evaluation report has been written, the pseudonymised data will be deleted.

Reasons we can collect and use your personal information

We collect and use your personal information to carry out tasks in the public interest. We rely on the following legal bases under UK GDPR:

  • Article (6)(1)(e) - Public task: the processing is necessary to perform a task in the public interest or for official functions (task or function has a clear basis in law).

When we collect or share special category personal data, we rely upon the following legal bases under UK GDPR:

  • Article 9(2)(g) - Reasons of substantial public interest. We rely on the ‘equality of opportunity or treatment’ purpose condition from Schedule 1 of the Data Protection Act 2018 when relying on Article 9(2)(g) to process your special category data.

Who we share your personal information with

  • We share your pseudonymised personal data only within the Making it Work group.
  • Your information will contribute to an evaluation piece that will be widely shared. Pseudonymised quotes might be used in publications and/or reports.

    • We will share personal information with law enforcement or other authorities if required by applicable law.

Your rights

Under UK GDPR you have rights which you can exercise free of charge which allow you to:

  • know what we are doing with your information and why we are doing it
  • ask to see what information we hold about you (subject access request)
  • ask us to correct any mistakes in the information we hold about you
  • object to direct marketing
  • make a complaint to the Information Commissioners Office
  • withdraw consent at any time (if applicable).

Depending on our reason for using your information you may also be entitled to:

  • ask us to delete information we hold about you
  • have your information transferred electronically to yourself or to another organisation
  • object to decisions being made that significantly affect you
  • object to how we are using your information
  • stop us using your information in certain ways.

We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties. Please note, your request may delay or prevent us delivering a service to you.

For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under UK GDPR.

If you would like to exercise a right, please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Contact

Please contact the Information Resilience and Transparency Team at data.protection@kent.gov.uk to exercise any of your rights, or if you have a complaint about why your information has been collected, how it has been used or how long we have kept it for.

You can contact our Data Protection Officer, Benjamin Watts, at dpo@kent.gov.uk, or write to: Data Protection Officer, Sessions House, Maidstone, Kent ME14 1XQ.

UK GDPR also gives you right to lodge a complaint with the Information Commissioner who may be contacted via the Information Commissioner's website or call 03031 231113.

Read our corporate privacy statement.