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Commissioning Intentions 2025 to 2027

Our vision

Making a positive difference every day, supporting you to live as full and safe a life as possible and make informed choices.

What we want to achieve

The purpose of this document is to describe our shared outline commissioning intentions within Kent and our values, aspirations and expectations. These intentions do not sit on their own and make up part of our strategies and plans for adult social care Kent and will be supported by a delivery plan and market position statements.

  • Our commissioning is based around a solid understanding of legislative and statutory requirements.
  • We have a sound understanding of our stakeholders and evidence of need.
  • We engage with our partners in our co-design process and understand the opportunities for collaboration.
  • We are open-minded about how best we achieve our outcomes.
  • A robust planning approach means that we have built in sufficient time to influence the outcome or can respond quickly to new opportunities.
  • A commitment to a robust assessment of cost and demand to enable sustainable commissioning.
  • We seek out opportunities for innovation through business process transformation and technology.

Commissioning intentions

Through listening and co-production, we have designed our intentions to support the delivery of our shared, future ambitions and help people to make decisions about their care and support. You can read the full intentions in the main document. In short, they are:

  1. Prevention: work to prevent, reduce and delay the need for social care.
  2. Awareness and information: ensure good information is there for people at the right time in the right place.
  3. Integrated services: transformation programme for public health services.
  4. Technology and data: use and share new technology in social care.
  5. Wellbeing: work with partners and health to ensure people have person-centred support.
  6. Community: continue to build on the development of resilient and well connected communities.
  7. Self directed support: give more people choice and control over organising their own support.
  8. Alternate models of care: creating an alternative approach to traditional commissioned services, enabling people to live a healthy, fulfilled and independent life.
  9. Brokerage: have a joint team with Health to arrange care and support upon hospital discharge.
  10. Accommodation-based support: work with system partners to ensure people can live in their own homes with support.
  11. Environmental: ensure risks and opportunities are managed positively to deliver the best health outcomes.

Our charter of expectations

People rightly have expectations of what we do as commissioners. We have therefore co-produced a charter of expectations. Commissioners will take these into account during their commissioning activities and be able to evidence where they are taking these considerations into account - moreover, there must be clear evidence of co-production and engagement with those that would be affected by the service or provision.

Our charter

  • Respect us and be kind
  • Include and accept us
  • Listen, understand, and act upon what we say
  • Let us lead and make decisions
  • Be honest and trust each other
  • Support us to grow and learn from our experiences.

Read our strategy

For more information email adultscommissioning@kent.gov.uk.