How to raise an adult safeguarding concern about yourself or someone else
Urgent concern
If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.
If they are not in immediate danger, report your concern to us.
To get help from us, we will need some information about the person. Don't worry if you don't have all the details we're asking. If you are able to, tell us:
- what type of abuse is taking place
- where it happens
- if the police or NHS are involved
- their contact details such as a name and address
- if they have any care and supports needs, such as getting out of bed, washing and dressing and being part of the community.
Remember noticing is not nosiness. You could help save someone’s life.
Report your concern
There are 3 ways to tell us your concern: online, phone, or email.
Or contact a member of our Social Services Team by:
- phone: 03000 41 61 61 - we are available Monday to Friday, 9am to 5pm. Outside these hours call 03000 41 91 91.
- email: social.services@kent.gov.uk and we will get back to you as soon as we can.
If you have a hearing or speech impairment, contact us using the Relay UK app. Our number is 18001 03000 41 61 61.
If you are a professional, download our Threshold Tool. It's a guide to help you identify when to raise safeguarding concerns.
Concerned about a child? Let our Children's Social Services Team know.
What happens next
Once we get the details of your concerns, we will see how we can support you.