Teacher in your Pocket

TEPO - teacher in your pocket  - an elderly gentleman in a wheelchair is laughing with a younger man looking at his mobile phone

Do you know a family member, friend or client who needs help keeping safe at home? If you do, and they do not have internet access, why not help them with Teacher in your Pocket (TEPO)!

Hear from experts giving advice and tips to help your loved ones and clients become:

  • better protected when shopping
  • better equipped to make safe decisions
  • more aware of how to report unsafe products.

Being safe at home

Take a look at our video 'Being Safe At Home' for tips on reducing the risk of unsafe appliances at home.  Including:

  • overloaded sockets
  • light fittings
  • extension leads.

The browser you are using is not supported or you do not have JavaScript enabled. Update your browser or enable JavaScript to view this video.

Read the 'Being Safe At Home' video transcript.

Want to know more? Learn about The Socket Calculator.

Have you signed up to the Priority Services Register? It's important to know who to talk to when there's an interruption to an electricity, gas or water supply. The register helps vulnerable people get the right support, at the right time. It's simple to register, visit the Priority Services Register website to find out more.

Buying electrical items

If you're looking to buy an electrical item, it's important to know how to buy safely. This applies whether you're in a store or online, and even if you're on a budget.

Our 'Buying Electrical Items Safely' video explains the differences in UK law safety checks. Find out how they differ for online shops and high street stores.

The browser you are using is not supported or you do not have JavaScript enabled. Update your browser or enable JavaScript to view this video.

Read the 'Buying Electrical Items Safely' video transcript.

Would you like to learn more? Visit the Electrical Safety First website. Discover how you can be careful when buying electrical items online.

Staying warm safely

In the winter months, the temperature in your home can be colder than usual. With the increase in energy bills you may think about buying an electric heater or blanket. It's a good idea to know the safety precautions before buying one.

Did you know you can get a free home fire safety visit from Kent Fire and Rescue? Watch our 'Staying Warm Safely' video to learn safety tips. As well as finding out what to do with an electrical fire and the criteria for a free home safety visit.

The browser you are using is not supported or you do not have JavaScript enabled. Update your browser or enable JavaScript to view this video.

Read the 'Staying Warm Safely' video transcript.

Do you meet the criteria for a free home safety visit? Visit the Kent Fire and Rescue Service website to complete a referral form.

Help others using TEPO

If you have any suggestions for videos you would like to see on TEPO, tell us.

Share your ideas

Keep up to date with the latest news

Interested in keeping up to date with the latest news, information and advice on being safe? Do you want to be the first to know when our new videos are available?

Sign up to our newsletter

Advice and support

For practical advice or concerns about unsafe or fake products contact Citizens Advice:

If you have information about fake, counterfeit or illegal products, contact the charity Crimestoppers 100% anonymously:

Call:

0800 555 111