Electrical goods safety tips
Why use TEPO?
If you know someone who needs help to make sure their electrical appliances and products are safe, Teacher in Your Pocket (TEPO) is a great resource. Use your mobile phone to share videos with advice and tips on how to stay warm safely and how to buy safe electrical products.
Learn more about TEPO and our other safety videos.
Being safe at home
Being safe at home covers appliances, over loaded sockets, light fittings and extensions leads.
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Want to know more? Learn about The Socket Calculator.
Have you signed up to the Priority Services Register? It's important to know who to talk to when there's an interruption to an electricity, gas or water supply. The register helps vulnerable people get the right support, at the right time. It's simple to register, visit the Priority Services Register website to find out more.
Buying electrical items
If you're looking to buy an electrical item, it's important to know how to buy safely. This applies whether you're in a store or online, and even if you're on a budget.
Our 'Buying Electrical Items Safely' video explains the differences in UK law safety checks. Find out how they differ for online shops and high street stores.
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Would you like to learn more? Visit the Electrical Safety First website. Discover how you can be careful when buying electrical items online.
Staying warm safely
In the winter months, the temperature in your home can be colder than usual. With the increase in energy bills you may think about buying an electric heater or blanket. It's a good idea to know the safety precautions before buying one.
Did you know you can get a free home fire safety visit from Kent Fire and Rescue? Watch our 'Staying Warm Safely' video to learn safety tips. As well as finding out what to do with an electrical fire and the criteria for a free home safety visit.
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Do you meet the criteria for a free home safety visit? Visit the Kent Fire and Rescue Service website to complete a referral form.
Advice and support
For practical advice or concerns about unsafe or fake products contact Citizens Advice:
- call: 0808 223 1133
- visit: Citizen's Advice website
If you have information about fake, counterfeit or illegal products, call the charity Crimestoppers 100% anonymously on 0800 555 111 or visit their website.