How to say no to doorstep crime
Why use TEPO?
If you know someone vulnerable to doorstep criminals or rogue traders and they don't have internet access, Teacher in Your Pocket (TEPO) is a great resource. It helps protect them from overpaying for poor, unnecessary, or dangerous work. These fraudsters are very convincing, they provide no paperwork, making them untraceable and are solely after money.
Use your mobile phone and share expert advice and tips on:
- understanding the reality of doorstep crime
- learning how to say no to doorstep criminals
- guarding against these criminals.
The reality of doorstep crime
Watch our video to get tips from Shirley, who was targeted by doorstep criminals. She shares advice on how to stay safe at home, including:
- how these criminals try to trick you
- who these criminals really are
- what to do if they come to your door.
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Always take your time to think and ask someone you trust before making any decisions. Remember if you:
- need advice call the Citizens Advice consumer helpline on 0808 223 1133
- have been targeted by a doorstep criminal call 101
- feel threatened by a doorstep criminal call 999
- need to find a safe local trader call Trading Standards Checked on 03000 41 64 38
How to say NO to doorstep crime
In our next video, hear how Shirley, gives tips on what to do if strangers come to your door. She explains:
- if you don’t know them, don’t open the door
- how disaster is unlikely to strike your home if you decline their offer
- stay calm and say no.
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Remember, reputable builders, roofers and gardeners do not cold call.
Guarding against doorstep criminals
Hear what you can do to protect against cold callers, including:
- how to get a No Cold Callers door sticker
- why you should use a door chain or get a peep hole
- find out the number of Trading Standards Checked Safe to discover local trusted traders.
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Doorstep crime is financial abuse
Be alert to signs that someone you know is subjected to financial abuse by doorstep criminals.
Anyone can be a target, but criminals will often target socially isolated people. Learn the signs of financial abuse to help protect patients, clients, neighbours, customers or family members.
Learn more about financial abuse and who to talk to.
Advice and support
Remember, it's better to be safe than sorry. Protect yourself and your home from doorstep criminals.
Find verified safe local traders
- visit: Trading Standards website
- call: 03000 41 64 38 (Monday to Saturday 9am to 5pm)
Practical advice about doorstep criminals
- visit: Citizen's Advice website
- call: 0808 223 1133 (Monday to Saturday 9am to 5pm)
Report criminals to Kent Police
- visit: Kent Police
- call: 101.
For further information and to support your loved ones: