Apply for an older person's bus pass
Apply for a free older person's bus pass if you:
- are a Kent resident
- have reached the state pension age.
You can apply for your bus pass up to 6 weeks before you reach pension age, but you will not get it until you have reached the eligible age.
Live in Medway? Apply for a bus pass on the Medway Council website.
What we need from you
The best way to get your bus pass is to apply online. This means you won't have to photocopy your documents and send it to us by post. Once we have all the information we need from you, we will start to process your application.
To apply we will need:
A photo of yourself
- A digital photo clearly showing your face.
- Passport-style is best, but not essential if you don't have one.
- The photo must be recently taken in the past 12 months.
Proof of address
A copy of either your:
- driving licence
- utility bill from within the last year
- bank or credit card statement from within the last year
- Council Tax bill from within the last year.
About you
A copy of either your:
- birth certificate (and marriage certificate if your name has changed)
- passport
- driving licence (if you haven't used it for proof of address)
- a letter from the pension service confirming you're eligible for the state pension.
You cannot use the same document as proof of your address and eligibility. A complete application must include two different supporting documents.
Apply
Cant apply online? Find out how else you can apply.
What happens next
Once we have your application and all documents, your bus pass will be sent within 28 days of starting the processing. Find out more about using your pass and read the terms and conditions.
If you have not received your pass within 28 days check your junk mail box, in case you've missed an email from us.
Still haven't got your pass? Email buspass@kent.gov.uk and we'll get in touch with you.
We cannot control any delays by the postal service.
Using your new pass
Once you have your bus pass, you can use it right away, just like you would with a new debit or credit card.