Understand your journey

You could be wondering what it is like to get support or who can get help. Discover more about local services below.

Accessing services for substance use

Find out what it is like to use a service and start getting support without judgement, in different languages, on the phone or in person. Service staff member Darren talks about what to expect at a service and his own experience as a client.

Watch a video about accessing a service

Visiting a drug or alcohol support service

On your first visit, it’s useful to bring a diary, notebook or phone. You can use these to make a note of future appointments. You can also bring a friend along.

You’ll talk to a team member about your drug or alcohol use, as well as other aspects of your life. Together, you’ll start to work out what help you need.

At this point, you might be given a ‘key worker’ as a main point of contact. Or that might happen at the next appointment.