How to say no to doorstep crime video transcript

Titlecard: How to say no to doorstep crime.

Shirley facing the camera.

Shirley: In my experience, learning how to say no to doorstep criminals is crucial, here are some tips on how to deal with cold callers.

First ask yourself, did you ask them to call? If not, don't open the door or speak to them through the door. Most home and garden maintenance businesses are busy and have plenty of work, they don't go door to door. It's unlikely that your chimney or tree will fall down suddenly.

Doorstep criminals' tactic is to make you unsettled and worried. They say things like, there are tiles missing on your roof, with the storms expected it could easily lead to the whole roof coming off or that tree is over hanging the pavement, one strong gust of wind it could come down and injure someone. They might offer you a higher price and then lower it to make it look like a bargain. Don't fall for it. Stay calm and say no. Remember, legitimate businesses don't pressure you into making quick decisions. If you're unsure it's always best to say no and seek advice from someone you trust. Stay strong and don't let anyone pressure you into something you're not comfortable with. To find a safe local trader call Trading Standards Checked on 03000 41 64 38.

Caption on screen as Shirley continues speaking : If you need advice call the Citizens Advice consumer help line on 0808 223 1133. If you have been targeted by a doorstep criminal call 101. If you feel threatened by a doorstep criminal call 999. Stay safe and be vigilant. Together, we can protect ourselves from doorstep criminals.