Know your consumer rights - video transcript

This transcript is for the video, Know your consumer rights, found on Think before you buy.

Transcript

The setting is a fantastical and whimsical high-street made entirely of Lego and populated with Lego mini figures.

Happy people stroll around looking in shop windows, speaking with sales staff, and buying goods.

Throughout a narrator speaks:

Narrator: Did you know that even when making the smallest of purchases you're entering into a contract?

Of course it doesn't always matter if you buy before you think, but sometimes making the simple switch can have a huge impact.

So when things go wrong, and they sometimes do (even in the digital world things don't always go according to plan), knowing when you're protected can solve a lot of problems.

Make yourself aware of your rights.

Think, before you buy.